FAQ

GENERAL

Seats are ONLY sold online at www.skydininig.in

Anyone over the age of 13 with a minimum height of 143cm and a maximum weight of 150kg.
For the guests under the age of 18, the presence and signature of a parent/legal guardian will
be required for the indemnity form. Pregnant women are not allowed to experience SKY
DINING. Guests must be in good health and free form, but not limited to heart conditions,
back issue, neck issue, fractured bones, recent surgery and hypertension.

This experience can be made favourable for wheelchair users and people with mild disabilities,
BUT it is only possible if you write to us in advance BEFORE purchasing your seat with a
detailed explanation on your condition, so that our safety officer can evaluate and suggest
accordingly.

The package includes : Admission to SKY DINING – A Seat on the SKY DINING Table – Food and
Beverages as per predetermined choice from the selected menu.

SKY DINING Table can accommodate 22 people per session on seat, along with a maximum of
6 staff members in the centre of table. Totalling up to 28 people.

The SKY DINING experience can be for 30 mins or 01 Hour (as per package). If you fail to reach
on time your admission will be fortified with no refunds given.

This is the most often asked question. We suggest that our guests use the restroom prior to
taking their seats. In a case of an emergency when you need to use the restroom during your
flight, the table can be lowered down. We do not recommend this though, as the other guests
will have to wait for you before being lifted into the sky again.

The table will take off as per schedule and your admission will be forfeited. Please note that
no refund will be given. To be fair to other guests, the table will not be lowered once it has
been lifted into the sky, until the SKY DINING session ends.

Yes, it is. All concepts are designed according to German norm EN 13814 and International
Norm ISO 17842-1-2015. This is our obsession with safety and adventure which helped us to
build this fine experience.

We have public liability insurance for the hosting place. However, like most of the outdoor
experiences, you have to sign an indemnity and waiver form. In case you refuse to sign the
indemnity & waiver form, this will render your admission as forfeited with no refund given.

The SKY DINING table can go up to a maximum height of 45-50 meters. However, the actual
height of the table during the session is at the organizer’s discretion, based on weather
conditions.

Kindly note that once a seat(s) purchase has been made, strictly no refund will be given, unless
the experience is cancelled by the organizer themselves, for reasons such as natural disasters
etc. The table will take off as per schedule.

Seats purchased cannot be passed to another person. We can consider transfer of seats only
if you can provide evidence of double purchase, illnesses or other related emergencies. A
written request to transfer will have to be submitted to the organizer via email:
info@skydining.in at least 48 hours before the affected session. The SKY DINING organizer will
evaluate the request and reserves the right to make all final decisions on this.

The experience will only be cancelled in case of major occurrences such as natural disasters.
In such cases, the session can be postponed or a full refund (on the fee of the experience/seat
only) will be offered by the organizer.

FOOD

We have a standard menu with different options. We do not allow any changes to the
menu once your booking is confirmed.

We strictly prohibit outside food or drinks to be brought into the SKY DINING area. All
guests have to bear a basic bag check.

WEATHER

The organizer has the rights to postpone the flight of the table (at the organizers’ discretion
but with a maximum delay of 90 minutes only from the booked flight time) to wait for the rain
to stop. If the rain still does not stop during or after maximum delay limit, the experience will
be moved to our indoor dining table. Your menu and serving style remain the same. Please
note that no refund will be given.

The SKY DINING table will be lowered to the ground and we will wait for the rain to stop. If
required, our ground staff will escort you with umbrellas into our indoor lounge and rest of
the dinner experience will take place at our indoor lounge. Your menu and serving style remain
as it is. Please note that no refund will be given.

SPECIAL CELEBRATIONS and VIP SERVICES

YES! We sell gift vouchers which can be redeemed into actual seats, allowing the gift recipient
to choose whatever date and time they want to go for SKY DINING experience.

YES! From birthday songs to other special announcements, we can arrange it for you, only if
you can provide your special request in advance.

YES! There are many ways to customize your experience with us. Write us to
info@skydining.in.